Frequently Asked Questions (FAQs)
Driver Requirement:
Yes. Every one driving in Mauritius should in a procession of a valid driving license. The driver SHOULD carry their respective driving license while driving.
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Any additional driver added to the rental contract should be notify at the pick up time. They should produce their original driving license during the pick up time.
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Driving in Mauritius starts from age of 18 however our minimum rental age start from 21.
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Minimum of 3 years old
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Yes, both passport and driving license SHOULD be produce on the day of pick up.
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Fees and Extras
Yes it is always advisable to add additional extras at booking time (For example GPS & BABY SEATS). If request is made on the pick up date, the extras will be depend on availability of our stock.
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English – detected French Yes. It depends on availability of ourstock.
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We ONLY accept EUROS & MUR as currency
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The eVoucher will be automatically send to you on the your email address provided to us while making your booking.
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Request for invoice SHOULD be address to our finance team.
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This is a very common question in car rental world. you will common find the word 'Or Similar' next to the car you have requested. The rental agency will not guarantee the exact car model you have request. However will be the similar car that falls under the same category.
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We offer an 24hr service at SSR INT airport
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Confirmation and Payments
After the payment has been processed, you will automatically received an eVoucher in your email.
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Normally all our payments are securely handle by Paypal. If you encounter any similar situation, it is strongly advisable to contact your local bank
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Unfortunately, all the rental agency will need your credit card in order to hold the deposit amount.
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Bookings, Modification and Cancellation
Yes, only 15 percent of the total rental cost is deducted when booking online. The remaining 85% is payable at rental desk.
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Changes to the reservation should be made 24hrs before pick up date
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Extension to actual booking is subject to availability of car.
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We will need your original driving license and passport.
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kindly refer to your rental eVoucher under pick up section.
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Yes, you will be charged per hour
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it is advisable to pick up your car as per the time given to us.
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Yes, just in case there are any delays your car will be available for you.
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Mileage, Fuel, and Cross-Border Rentals
The driver takes full responsibility of any driving, parking & speeding fine.
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Yes, however there will be additional cost involve.
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Not applicable in MRU
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The fuel policy is SAME to SAME.
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All our rental agencies provide an unlimited mileage
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